Full Platform Overview
What You Get When You Buy
A complete front-desk operating system. From the first phone call to the final invoice — fully autonomous.
A complete front-desk operating system. From the first phone call to the final invoice — fully autonomous.
Everything you need to manage your front desk operations, all in one place.
Here's exactly what you get when you become a ServicePilot Pro customer.
Jordan is your dedicated AI receptionist. She answers every call with sub-500ms latency, understands natural conversation, and handles the entire customer interaction — from greeting to booking.
From the first call to the confirmed appointment. Every detail captured, every slot checked, every customer notified.
Context-aware SMS conversations that understand your customers. 8 different conversation flows for every scenario.
Hi, just confirming your appointment tomorrow at 10:00 AM for your Toyota Camry oil change. Please reply CONFIRM to confirm.
CONFIRM
✓ Confirmed! We'll see you tomorrow at 10:00 AM. Reply HELP for directions or changes.
Every call automatically summarized. Sentiment analyzed. Flagged conversations ready for human review.
Manage multiple locations with per-location config. Handle roadside emergencies with automated tow partner dispatch.
Connect your existing shop management software in minutes. API key management, connection status, and test endpoints included.
From the moment a customer calls to the moment they drive away — every step is automated.
Jordan AI answers instantly, identifies the caller, and engages in natural conversation to understand their service needs.
Year, make, model, mileage, service concern, drivability, and drop-off needs — all captured in natural conversation.
Availability checked against shop rules. Appointment auto-booked or sent for manual approval. Customer receives confirmation.
Appointment synced to your calendar. Shop gets notified. Bay and tech are prepped. Repair intake created.
Customer arrives. Everything is ready. No paperwork, no repeated intake. Service starts immediately.
Get a personalized demo of ServicePilot Pro for your shop.