Nine integrated modules that work together to create a fully autonomous front-desk experience — from first call to confirmed booking to repair intake.
Jordan, your 24/7 voice AI, answers every call in under 500ms. Handles appointment requests, quote intake, service questions, and roadside emergencies with natural conversation.
End-to-end appointment booking that collects everything: customer info, vehicle details, service needed, drivability, drop-off preferences, and more.
Context-aware SMS conversations that handle missed-call recovery, scheduling, rescheduling, quote intake, service reminders, and review requests.
Every call generates an automatic summary: customer, vehicle, issue, urgency, sentiment, appointment status, transcript link, and recommended action.
Real-time sentiment detection across all channels — calls and texts. Categories include calm, confused, frustrated, urgent, price shopping, ready to book, and more.
Manage multiple shop locations under one dashboard. Per-location hours, services, staff, calendar, tow partners, and smart customer routing.
Full tow dispatch system. Trigger keywords detected, safety checks, preferred partner routing, SMS dispatch, ETA updates, consent logging, and auto repair intake.
Seamless integration with major shop management systems. API key management, test connections, calendar sync, service categories, and bay/tech availability.
Complete operational visibility with an 8-tab dashboard. Overview, appointments, communications, roadside, integrations, locations, sentiment, and settings.